Shipping policy
SHIPPING POLICY
At DJ LED Shop, we aim to deliver your orders as quickly and safely as possible.
📦 SHIPPING TIME
Your orders will be prepared and shipped within 1-3 business days after payment confirmation.
🌍 DELIVERY AREAS
We ship internationally, primarily to Turkey and Serbia.
🚚 DELIVERY TIME
- Domestic deliveries within Turkey: 1-3 business days
- Domestic deliveries within Serbia: 1-3 business days
- International deliveries: 3-10 business days (may vary depending on the country)
💰 SHIPPING FEES
- Free shipping may be offered for domestic orders within Turkey as part of certain campaigns.
- For international deliveries, the shipping fee is calculated and shown to the customer at the time of ordering.
📍 SHIPPING POINTS
Your orders can be shipped from the following locations:
- Turkey: Muğla
- Serbia: Novi Sad
⚠️ CUSTOMS AND TAXES
Customs duties and additional charges that may occur on international orders are the responsibility of the buyer.
📦 DELIVERY PROBLEMS
If you experience any delays or delivery problems with your order, you can contact us:
📧 kokoholdingcompany@gmail.com
🔄 ORDER TRACKING
Tracking information will be shared with you after the shipment is made.
💬 SUPPORT
You can contact us for any questions and support:
Fast support is provided via WhatsApp and email.
