Terms of service

Welcome to the DJ LED Shop website. By visiting this website, making a purchase through our website, or using any of the services we provide, you agree to be bound by these Terms of Service and all other policies published on our website. Please read these terms carefully.

1. Legal Company Information (Service Provider)

The website and all services covered by these Terms are operated and provided by the following officially registered company:

Official Company Name: KIRKOR ASADURYAN PR KONSULTANTSKE AKTIVNOSTI KIRY-AS VETERNIK

Company Registration Number (Matični broj): 68450594

Tax Identification Number (PIB): 115547303

Registered Business Address: Save Kovačevića 16, 21203 Veternik, Novi Sad, Serbia

Official Contact Email: kokoholdingcompany@gmail.com

Phone Number: +381 61 7037173

2. Conditions of Use and Account Security

To make a purchase or use our services, you must have reached the legal age of majority under the laws of your country of residence.

When placing an order or creating an account, you agree to provide accurate, current, and complete information, including your email address, shipping address, and billing details. Our company cannot be held responsible for delivery delays, failed deliveries, or other issues resulting from incorrect or incomplete information provided by the customer.

3. Products and Pricing

Product Details: Images and descriptions of the wooden and LED lighting products sold on our website are prepared to represent the actual products as accurately as possible. However, slight differences in color may occur depending on your screen and display settings.

Pricing Policy: Product prices, promotions, and stock availability may be changed at any time without prior notice.

Custom-Made Orders: The production process for personalized products made entirely according to the customer's specific requirements, including products with custom names, dimensions, or other personalized features, begins after the order has been confirmed and payment has been received.

4. Orders and Payment Processing

Payments for orders placed through our website are securely processed through 2Checkout (Verifone), our global payment service provider.

Credit or debit card information used during payment is never stored or recorded by us. Your payment card information is processed through 2Checkout's secure and encrypted payment systems.

We reserve the right to cancel orders or request additional verification in cases of suspected fraudulent transactions, unauthorized payments, chargeback risks, or other security concerns.

5. Delivery and Intellectual Property

Estimated delivery times for standard and custom-made products are provided in the Shipping & Delivery Policy section of our website. We cannot be held responsible for delays caused by shipping carriers, customs procedures, or other circumstances beyond our reasonable control.

All logos, designs, images, texts, graphics, and original product designs displayed on this website are owned by our company or used with appropriate authorization. Unauthorized copying, reproduction, distribution, or commercial use of such content is prohibited.

6. Governing Law and Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the Republic of Serbia.

Any legal dispute arising from or relating to these Terms of Service shall be subject to the jurisdiction of the competent courts in Novi Sad, Serbia, unless otherwise required by mandatory applicable consumer protection laws.